We at Oral & Maxillofacial Surgical Consultants are continually monitoring advice and information from the CDC, MN Department of Health, MN Board of Dentistry, and the American Dental Association regarding the latest infection control protocols for COVID-19 (Coronavirus). We have always maintained very strict daily infection control protocols and procedures to keep our patients and staff safe from the spread of illness and disease. Oral and Maxillofacial Surgical Consultants are taking extra steps to ensure patient safety while receiving care at our clinics. All Doctors and staff will be wearing up to date personal protective equipment or PPE, to help protect patients and themselves. We have implemented a variety of other new protocols to ensure the safety of our patients, their families, and our team, during this pandemic.
Please read through the following information carefully to prepare for your upcoming appointment. With these added safety measures, OMSC is working to ensure some of the safest, effective, and caring oral surgery possible. We appreciate your cooperation and look forward to seeing you!
Before Your Appointment
You will need to reschedule your appointment:
- If you or anyone you have come into contact has tested positive for COVID-19
- If you or anyone in your household has symptoms consistent with COVID-19 (fever, dry cough, runny nose/upper respiratory infection, sore throat, loss of smell/taste, extreme fatigue, muscle aches, shortness of breath, family sickness)
To prevent added paperwork and limit face-to-face contact with our team, please complete your Patient Registration online. For contactless payment, we encourage you to make your initial payment by check or credit card online in advance at www.omscmn.com/pay.
Arriving to Your Appointment
Please bring a mask (cloth or disposable), insurance cards, valid photo ID, and initial payment.
When you arrive at our office please call our office and remain in your car. Our Patient Coordinator will confirm your mobile number and call you back when your room is ready.
Wash your hands or use hand sanitizer and put on your mask before entering the building.
If you have not completed the online registration form, we will hand a paper form to you and ask you to return to your car to complete it. Call the office back once you have completed. We will let you know when your room is ready.
Please do not arrive with any family members or friends, unless you are a parent/guardian bringing a minor for their appointment, or are having a procedure under sedation have been instructed to bring a driver.
If you do have a driver accompanying you to your appointment, please have them wait in their vehicle to limit the number of patients in our office. Post-operative home care instructions will be given to your driver by phone.
During Your Appointment
Once you have entered our office we will take your temperature. Each patient will be in an isolated surgical room which is cleaned thoroughly, and new sterilized equipment is used with each patient.
Our team will have you perform a brief mouthwash swish with hydrogen peroxide prior to examination or procedure.
OMSC has done renovations to each clinic and surgical room by implementing negative pressure systems. Negative pressure is an isolation technique used in hospitals and other health care facilities to greatly lower chances of cross contamination and patient risk. During this process, air is flowing into the room but not out. The air is cycled and expelled through a filtration system away from all patients. Implementing this technology, allows us to provide rooms with greater than 90% new filtered air into each surgical suite for every patient.
Due to the expanded PPE and increased safety protocols, and per guidance from the American Dental Association, a PPE Fee of $12.00 will be itemized out on your bill or insurance claim. We appreciate your understanding and commitment to keeping our patients and team safe and healthy.
Added Wellness Measures
All OMSC team members are following strict protocols, including daily temperature readings, hand hygiene when entering/exiting rooms, sanitizing of surfaces throughout the day, and the use of enhanced PPE such as gowns, masks, face shields, and gloves.
We continue to have those of our team who are able to work remotely do so. We have also placed limitations on the number of team members in any given area of the office to continue best social distances practices.
We’re adding clear “sneeze guard” shields at our reception areas and are asking patients to wait in their vehicles instead of our waiting rooms. All common areas have HEPA air filtration and are cleaned regularly.
Last Updated: 5/19/2020